TLC Solutions, LLC

Clinical Operations & AI Product Strategy Advisor | Fractional Head of Clinical Operations

I support behavioral health startups—particularly in the integrated care space—as a strategic clinical operations advisor and fractional Head of Clinical Operations.

🧠 Clinical Operations Leadership (Behavioral Health Startups & Public Health Programs)
I help early- and growth-stage companies operationalize clinical strategy, scale sustainably, and build high-performing, evidence-based care delivery models. 

My work spans:

• Designing and implementing workflows that align with value-based care and business goals

• Building and managing collaborative care and telehealth operations

• Improving therapist utilization, patient engagement, and clinical outcomes

• Supporting hiring, onboarding, and performance management for clinical teams

• Guiding organizations through payor contract implementation, RCM workflows, and compliance infrastructure
  
  

🤖 AI & Product Strategy (Clinical Enablement Tools)
In parallel, I advise teams building AI-powered tools for behavioral health care. I bridge clinical expertise and product strategy to ensure LLM-based tools are clinically sound, usable, and aligned with provider and patient needs.

Recent work includes:

• Jimini Health – Designed and refined LLM prompts for a clinical chatbot embedded in a hybrid care model combining live therapy and asynchronous support. Ensured CBT-aligned outputs that improved patient engagement and clinical relevance.
  
  

• Blueprint AI – Led prompt design for an AI-powered clinical documentation tool, improving clinical accuracy and provider usability. Collaborated with product, engineering, and design to ensure alignment with best practices.